About Us
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Hostess with the Mostest: Lindiwe Rakharebe

Tell us about your company. Its vision and mission.

In Home Personal Services has stood alone when it comes to creating individualized care plans based on our client’s specific needs. We work primarily within independent living communities, allowing our clients to remain living independently and safely within their home longer. Let us match the perfect caregiver with your loved one’s around-the-clock in-home care or individualized support care needs. This might include full-time in-home senior care or specific support such as bathing, companionship, meal preparation or other helpful in-home care services. We do provide non-medical care to seniors and veterans. A privilege we take seriously and a level trust we work to ensure is deserving. Our goal has been since day 1 to endeavor ourselves to provide quality care that was affordable and worry free, a mission we have achieved. No mission will find success without a vision and ours was to set out to do things differently than the industry norm. We exceeded those ‘minimums’ and innovated how we provide the care. Those innovations are what set us apart. Our brand is built on upon the belief that we want to become one of the most innovative and forward-thinking home service agencies in the world. This enables our clients, employees, and franchisees to be empowered and inspired. In Home Personal Services brings a unique approach to caregiving—one that takes the “senior” out of “senior care” and allows us to see amazing people who are beautiful in every way no matter what age. These incredible accomplished and fascinating individuals may now need a little assistance or possibly full-time support to ensure their lives continue to blossom. Our in-home care services are flexible to your specific needs.

Helping people is our leading mission and the very essence of our business. In Home Personal Services is fueled by strength, courage and determination to solve one of the biggest challenges of this century: maintain our seniors’ independence and having high-quality in-home care.

How was the idea of IHPS born and who are the architects of the company?

In Home Personal Services began in January 2004, founded by Michael A. Collura working with his own Mother to provide quality care to seniors who wished to remain in the comfort of their own home.

We understood early on the challenges facing many seniors and their families when it came to aging and the desire to maintain a safe and independent lifestyle in the comfort of one’s familiar surroundings.

In Home Personal Service was formed with the belief that home care should be tailored to meet the individual needs of every client. It has remained our mission, to ensure the client and their family receive the highest level of quality care.

Many challenges were faced along the way including new laws and regulations for standards of quality care introduced by State authorities in 2008. Michael and the IHPS team were already operating well above these new standards, proving their mission was a success as they had not only met the standards of quality care issued by the regulatory authorities, they had exceeded them.

Today Michael continues his mission and In Home Personal Services has grown not just in its native State of Illinois but throughout the United States.

What were the constraints you faced while starting with the company?

Any business starting up will face an uphill battle that is often met with a faltering and inevitable struggle. You may start out on the right path but even small missteps may lead to disaster. We made many of those missteps but fortunately we had one thing no other company had and that was our team of dedicated professionals that continued to make this company what it is today.

What services do you provide to the clients?

In Home Personal Services is redefining non-medical in-home care. Our award-winning in-home care extends to Personal Care, Respite Care, Companion Care, Post Discharge Care, Emergency Home Care, Live-In Care, Hygiene Care, Incontinence Care, Alzheimer’s Care, Parkinson’s Care, Arthritis Care, Overnight Care and more. Everything we do is designed to ensure a safe, healthy, active and independent lifestyle for our clients. We do the service with extreme dedication. Great care doesn’t have to cost a bundle. In fact, part of giving great care is making it affordable, so that’s what we do.

Our professional staff does everything they could to ensure you get all the care you need and nothing you don’t.

Are your caregivers bonded and insured through your agency?

Yes, we are 100% compliant with all local, state and federal regulators. There is so much risk out there that so many families do not understand when hiring and trusting someone as a caregiver.

What process do you use to hire and assess your caregivers? What training do you provide to your caregivers?

We go so far beyond the state level requirements it almost begs the question; Are the state requirements too low? We took a step further, being innovative as we are, and developed our own training school for caregivers. The programs we have developed are one of a kind and designed to do more than just train the technical skills needed. We instill the sense of true compassion, kindness and understanding because our program is designed to place the caregiver in a firsthand experience as to what it means to be on the receiving end of someone caring for you. We have even gone as far today as having a virtual reality experience through technology for someone to actually experience what it is like to have Alzheimer’s disease. A truly remarkable experience and one that makes a better caregiver.

Why should one prefer you?

Our services are flexible, affordable of most importantly carried out in the only manner one would expect. Professional staff with a genuine desire to care for others with compassion. We work with our clients and their families to allow them to remain living independently and safely in their own homes. We have built a reputation for helping our clients maintain a high quality of life and we never waiver from our mission.

Our team of caregivers receives comprehensive and applicable training to ensure that they are equipped to anticipate the needs of each individual. We want to provide you with not just a caregiver but an entire team of professionals who can provide a multitude of resources.

A typical In Home Personal Services Team is comprised of dedicated and compassionate care professionals who are meticulously trained to understand the challenges you and/or your loved ones face on a daily basis. Our Leaders work in conjunction with caregivers and other care professionals to ensure we meet your needs and exceed your expectations 24 hours a day, 7 days a week.

Our mission is the simple and honest desire to make a difference in the lives of others.

What insurance plans do you accept?

We accept most private insurances that cover the costs of home care as well as veterans’ benefits.

*This interview was covered by: SwiftNLift Business Magazine